Privacy Policy

At Being Wellness, PLLC ("we," "our," or "us"), we are committed to protecting your privacy and safeguarding the information you share with us. This Privacy Policy describes how we collect, use, disclose, and protect information obtained through our website.

Please note that this Privacy Policy applies only to information collected through this website. If you become a client of the practice, your protected health information will be governed by our Notice of Privacy Practices and applicable healthcare privacy laws.

Information We Collect

Information You Voluntarily Provide

When you contact us through our website, schedule a consultation, email us, or otherwise communicate with us, we may collect information such as:

• Name
• Email address
• Phone number
• Preferred appointment times
• Preferred counselor
• Information regarding services of interest
• Any information you voluntarily provide in messages or inquiries

We encourage visitors not to submit confidential medical information, diagnoses, treatment details, or other sensitive health information through website forms or email unless specifically instructed to do so.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Date and time of visits
• Referring website information
• Website performance and security data

This information helps us maintain website functionality, improve user experience, and protect against unauthorized access.

How We Use Information

We may use collected information to:

• Respond to inquiries
• Schedule consultations
• Communicate with prospective clients
• Improve website functionality and performance
• Analyze website traffic and usage trends
• Maintain website security
• Comply with legal and regulatory obligations

We do not sell personal information to third parties.

Google Analytics and Cookies

We use Google Analytics 4 ("GA4") to better understand how visitors interact with our website and to improve the user experience. GA4 uses cookies and similar technologies to collect information about website usage, including pages visited, device and browser information, approximate geographic location, traffic sources, and engagement with website content.

The information collected through GA4 is aggregated and used for website analytics, performance monitoring, and improvement purposes. We do not use Google Analytics to collect or transmit the contents of contact form submissions, names, email addresses, phone numbers, or other information entered into website forms.

Information collected through Google Analytics is processed by Google in accordance with Google's own privacy practices and terms of service.

By using our website, you acknowledge that certain information about your visit may be collected through cookies and analytics technologies as described in this Privacy Policy. Where required by applicable law, visitors may be presented with a cookie consent banner that allows them to manage their cookie preferences.

You may adjust your browser settings to refuse or limit cookies; however, doing so may affect certain website functionality.

Third-Party Service Providers

We may use trusted third-party service providers to operate and maintain our website, including providers that assist with:

• Website hosting
• Contact forms
• Email communications
• Website analytics
• Security monitoring

These service providers may receive information necessary to perform services on our behalf and are required to maintain appropriate safeguards for information under their control.

Form Submissions and Communications

Information submitted through website forms is used solely for responding to inquiries and facilitating communication regarding our services.

We utilize reasonable administrative, technical, and physical safeguards to protect information submitted through our website. Information submitted through our contact forms may include personal information and information related to your interest in mental health services.

Please note that website communications should not be used to communicate emergencies or urgent mental health concerns.

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information submitted through our website.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Email Communications

We use secure, HIPAA-compliant communication systems designed to protect the privacy and security of personal and health information transmitted via email.

While we implement reasonable safeguards and industry-standard security measures to protect electronic communications, no method of transmission over the internet can be guaranteed to be completely secure. Individuals choosing to communicate with us electronically acknowledge this inherent risk.

Email communications may be retained as part of our business and clinical records in accordance with applicable laws and professional recordkeeping requirements.

Data Retention

We retain website inquiries and communications only for as long as reasonably necessary to:

• Respond to inquiries
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Retention periods may vary depending on the nature of the communication and applicable legal requirements.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. We encourage visitors to review the privacy policies of any third-party sites they visit.

Children's Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children through this website.

HIPAA and Client Information

This Privacy Policy applies only to information collected through this website.

If you become a client of Being Wellness, PLLC, your protected health information is governed by our Notice of Privacy Practices and applicable federal and state privacy laws, including HIPAA where applicable.

Emergency Situations

This website, email, and contact forms are not monitored for emergency situations.

If you are experiencing a medical or mental health emergency:

• Call 911
• Go to the nearest emergency room
• Call or text 988 for the Suicide & Crisis Lifeline

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact: